I have an 08 Toyota Corolla that was driving very loud and making a ticking sound on acceleration. Being a Toyota owner, I never really needed a mechanic. But, alas now I needed one and had no idea who to go to. I don't believe in using the Toyota dealers for everything, and knew that wasn't going to be an option for me. I did a search for my area and Import came up. Read the reviews, especially those written by women. Making the appointment was simple. You can do it online. Chris called the very next morning and confirmed. Chris greeted me as I pulled up and took the time to bring me out to my car and showed me exactly where and what the problem was. He explained how it worked and what the ticking sound was I was hearing.( Manifold replaced). I asked Chris to check my drive belt as my tire place told me it was cracked and needed to be replaced. Chris confirmed it and he replaced that as well. I had a rough idea what a manifold and/or muffler replacement would cost going in, but Chris was on the low end...so grateful! He also gave me a heads up of my motor mounts, but said not to worry. Just bring my car in for oil changes and they will keep an eye on them and let me know when I absolutely need to pull the trigger on that repair. He took the time to print me out an estimate right then. He was a stand up guy. I would highly recommend taking your car here. You will find nothing here but integrity. Wendy F.